BOOKING POLICIES
Studio Tours
Studio Tours are available seven days a week between the hours of 11am-1pm. Tours must be scheduled and are available by appointment only. Contact the studio today at 804-404-5559 to schedule your tour.
Payment for Studio Time
Sessions will be considered on hold until a 50% deposit has been made. Once a 50% deposit has been received, studio time will be confirmed. A 50% deposit can be made when booking an appointment online, or by contacting the studio at 804-404-5559.
Cancellations
All sessions are considered confirmed and billable within 24 hours of the session start time. Cancellations must be made at least 24 hours in advance, otherwise the client will be billed for half the time booked.
Refunds
If you have made an error in making your payment or cancel your session within the cancellation guidelines presented above, Rosser Records will honor your request for a refund made within 15 days of your payment. To request a refund, call 804-404-5559. Refunds are returned using the original payment method, except cash payments will which be returned via check.
Accepted Forms of Payment
Visa, Mastercard, American Express, PayPal, Check, Cash, CashApp and Vemno
Studio Tours are available seven days a week between the hours of 11am-1pm. Tours must be scheduled and are available by appointment only. Contact the studio today at 804-404-5559 to schedule your tour.
Payment for Studio Time
Sessions will be considered on hold until a 50% deposit has been made. Once a 50% deposit has been received, studio time will be confirmed. A 50% deposit can be made when booking an appointment online, or by contacting the studio at 804-404-5559.
Cancellations
All sessions are considered confirmed and billable within 24 hours of the session start time. Cancellations must be made at least 24 hours in advance, otherwise the client will be billed for half the time booked.
Refunds
If you have made an error in making your payment or cancel your session within the cancellation guidelines presented above, Rosser Records will honor your request for a refund made within 15 days of your payment. To request a refund, call 804-404-5559. Refunds are returned using the original payment method, except cash payments will which be returned via check.
Accepted Forms of Payment
Visa, Mastercard, American Express, PayPal, Check, Cash, CashApp and Vemno
CONTACT
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